Sales Terms - Stainless Steel Pipe and Fittings

Confirm Design

Expert designers create practical flange designs based on the data acquired during the consultation, along with any special requirements you may have. The completed design is forwarded to you, ensuring that the design specifications capture your unique branding or marketing concepts.

After getting your approval, the design is then forwarded to our production team for sample making.

30-Day Lead Time

Customized flange orders can take up to 30 days to complete, including the prototype design phase.

For standard orders, OEM requests, or urgent purchases, our warehouse is filled with inventory of standard parts, allowing our team to complete your order within 7 days from the date of your request.

Value added services

As we value your business with us, we add free spare parts on your purchase at the time of shipment, amounting to 10% of the total quantity.

Per request, we can also include additional documents to the shipment like product parameters, test results, and other important information.

Responsive after-sales service

Our customer service is available 24 hours a day to provide excellent sales services

Professional aftersales team handles your concerns via email and video calls, while our on-site technical support staff are certified experts in the field and provide fast, effective solutions for any kind of issues.